Website Privacy Policy

This policy applies to the website at lifepulsepharmacy.com, operated by Life Pulse Pharmacy and Health Care Shoppe, a sole proprietorship ("we", "us"). It does not cover any mobile app. An app will have its own privacy policy, published on the Apps page.

What this website collects

This website has no accounts, comments, shopping cart or payments. It has an order enquiry form on the Order Medicines page, where you may enter your name, phone number, pincode and medicine list, and optionally upload a prescription (see "Order enquiries and prescriptions" below). It does not use advertising or analytics tools, and it does not set cookies of its own.

Server logs

Like most websites, this one is delivered by a web hosting server. The server automatically records technical information about each request, such as IP address, date and time, pages requested, browser type and the referring page. Our hosting provider keeps these logs for security, troubleshooting and server operation. We do not use them to identify visitors.

Third-party services

The pages load all fonts, images and scripts from our own hosting and do not embed third-party trackers. Our hosting provider is HostingRaja (India) and processes server logs for us. If you follow a link to another website, that website's privacy policy applies.

Email you send us

If you email us, we receive your email address and whatever you write. We use it only to reply to you and to keep a record of the correspondence. Our business mailbox is hosted by Google (Gmail), so Google processes those messages under its own terms. We do not sell your information or share it for marketing. We may disclose it if the law requires.

Please send a prescription by e-mail only when you are placing an order enquiry (see below). Please do not send other medical records or sensitive health information.

Order enquiries and prescriptions

You may send an order enquiry, and a photo or PDF of a prescription, to us by WhatsApp (+91 96860 39505), by e-mail, or through the order form on the Order Medicines page. We use your name, phone number, pincode or address, medicine list and prescription only to process your order. We do not share or sell them, and do not use them for marketing. WhatsApp, Google (our business mailbox) and our hosting provider carry or store the message as part of delivering it, under their own terms.

If you use the order form, your details and any uploaded file are e-mailed to our business mailbox and a private copy is stored on our hosting server in a folder that cannot be opened from the web. Uploaded files do not have a public web address. Accepted files are JPG, PNG or PDF, up to 5 MB.

We keep order enquiries and prescriptions only as long as needed to process the order and meet legal record-keeping needs. Retention period: [TO CONFIRM].

How long we keep information

We keep correspondence for as long as needed to deal with your request and to meet business and legal record-keeping needs. Server logs are kept by the hosting provider under its own retention practices.

Your choices

You may ask us to tell you what personal information we hold about you, to correct it, or to delete it, by emailing lifepulseshoppe@gmail.com. We will respond as required by applicable Indian law.

Children

This website is not directed at children and does not knowingly collect information from them.

Changes

We will update this page, and its "last updated" date, if the website's data practices change, for example if we add analytics.

Contact

Life Pulse Pharmacy and Health Care Shoppe, D Block, No. 2122/5, RMS Layout, Sahakaranagara, Bengaluru, Karnataka – 560092, India. Email: lifepulseshoppe@gmail.com.